Politique d’expédition
Last updated: February 13, 2026
Order Processing
● Orders are processed within 1-3 business days after payment confirmation.
● During high-demand periods, processing may take up to 3 business days.
● After processing, you’ll receive a shipment confirmation email with tracking details.
Shipping & Delivery
● Delivery usually takes 8-12 business days from the date your order is shipped.
● Shipping times may vary depending on your location and carrier.
● Tracking numbers are provided once your order ships.
Tip: Keep your tracking number handy for reference until delivery is complete.
Shipping Costs
● We offer Free Shipping to the United States, Canada and European countries on all orders.
● Any customs fees, import duties, or taxes required by your country are the responsibility of the recipient.
*European countries : Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Norway.
Address & Delivery
● Please ensure your shipping address is accurate and complete.
● Pawlany is not responsible for lost or delayed shipments due to incorrect addresses.
● Packages returned due to invalid addresses may incur additional shipping fees.
Lost or Damaged Packages
● If your package is lost or arrives damaged, contact us immediately at support@pawlany.com.
● We will work with the carrier to provide a replacement or refund once confirmed.
Shipping Restrictions
● Always check the product page for any shipping restrictions.
Questions About Shipping?
Need help with your delivery? Pawlany makes it simple and stress-free!
Contact Support: support@pawlany.com
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